Darth Vader (MH20) - Hasbro - Star Wars [The Phantom Menace 3D] (2012)
Star Wars Collectible News, Photos, and Reviews

ToysRUs.com Delays The Black Series BOGO Orders

Posted by Paul | August 24, 2013 at 10:47 PM ET

If you remember a while back, ToysRUs.com was running a special of Buy One Get One 50% off and they had four (4) TBS figures in stock at the time. They have yet to ship, but no TRU.com is ending out emails to those who pre-orderd them. JTA reader studlydudly forwards us the email he received. Click through to read their response.

Hi Paul

Not sure if this is newsworthy or not, but I thought I would share my pain. I have no idea when I will get the first 4 figures that I ordered way back on June 17. I'm bummed but I'm not going to cancel my order just yet.

studlydudly

Dear Valued Customer,

Thank you for placing your recent order with us.

We wanted to inform you that there is a delay in fulfilling the item listed below in your order. Please accept our apologies for this delay.

At this time we do not have a ship date for the item. If you choose to wait for the item to ship, you do not need to contact us, and we will continue to process and ship your order as soon as we can. Please note, your credit card will not be charged for the item until the order is shipped.

Delayed Item: 15547095
Description: Star Wars The Black Series Luke Skywalker 3.75 Inch Figure
Quantity/Price: 1 @ $4.99

Delayed Item: 15546998
Description: Star Wars The Black Series Darth Vader 3.75 Inch Figure
Quantity/Price: 1 @ $9.99

Delayed Item: 15547123
Description: Star Wars The Black Series Biggs Darklighter 3.75 Inch Figure
Quantity/Price: 1 @ $4.99

Delayed Item: 15546989
Description: Star Wars The Black Series Padme Amidala 3.75 Inch Figure
Quantity/Price: 1 @ $9.99

If you would like us to cancel your order, please call our Customer Service department at 1-800-869-7787, and we will be happy to promptly provide you with a full refund.

30-Day Policy
If the item(s) is not shipped by 09/12/2013 the item will be automatically cancelled and your credit card will not be charged, and/or your money will be refunded.

We sincerely apologize for any inconvenience caused by this delay.

Sincerely,

The Guest Service Team
Toysrus.com and Babiesrus.com

       Digg!    

Related Links

Jedi Temple Archives comments powered by Disqus

-Click HERE to return to the home page-

Channels

 

Follow Us

JTA Info

Affiliates

Hasbro

Gentle Giant

Sideshow Collectibles

Hot Toys

LEGO

Mattel

Disney

Disney Store

Acme Archives

Hallmark

Trading Cards

Store Reports

Research Droids Reviews

Visual Guides

Books & Novels

Convention News

Movie & TV News

Rants & Raves

Special Reports

       Facebook

       Instagram

       Pinterest

       Youtube

       RSS

Home

Contact

News Archives

Site Search

Image Use Policy

Disclosure Policy

Privacy Policy

RDR Index

Visual Guide Index

Bantha Skull

Collector's Cantina

Jedi News

Star Wars Figuren

Star Wars New Zealand

Star Wars is a Copyright and Trademark of LucasFilm LTD. This site is intended for informational purposes only, and is not in anyway associated with LFL. All Visual Guides, images, and content are the property of JediTempleArchives.com, © 2004-2019 and may not be reused without permission. Please do not direct link to any of the content on this web site.