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Star Wars Collectible News, Photos, and Reviews

Kmart.com Cancels (Some Of) TBS6 Kylo Ren Exclusive Orders!

Posted by Paul | October 30, 2015 at 09:46 PM ET

You've probably already caught wind of this in our comments earlier today, but while Kmart.com has begun shipping order out (like mine), they've also been apparently cancelling the orders of some of The Black Series 6" Kylo Ren exclusives placed by our readers. While it may have something to do with pre-order/credit card rules, we have received unconfirmed information that Kmart reps are actually telling our readers that the orders placed today are getting fulfilled before the order placed when the item first went up. (Are they crazy telling them that?) We have heard of about a half dozen cancellations so far. Are you one of them too? Please click through to read an email received by one of our readers from Kmart.com.

Hi [Anonymous],

Unfortunately, all of the items in your order 953228812 are no longer available online, and we're very sorry we had to cancel this order. Your refund is processing and will be credited back to your original payment methods. Please note, it can take up to a week for credit card companies to release the original payment authorization.

If you would like to speak to a customer service representative for help placing a new order or to find similar items, please feel free to Chat Now or call us any time at 1-800-290-8390.

Or re-visit Kmart.com to shop for new items.

We value you as our customer and hope to fulfill your future shopping needs.

Sincerely,
Your Kmart Team

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