Super Battle Droid (MH02) - Hasbro - Star Wars [The Phantom Menace 3D] (2012)
Star Wars Collectible News, Photos, and Reviews

The SDCC Carbonite Chamber Collector's Pack Is Quite A Drama!

Posted by Paul | July 19, 2012 at 07:34 PM ET

We have been asked not to reveal who submitted this report to us, but we have a brief but concise conversation distilled from one of our readers about securing the very frustrating SDCC Carbonite Chamber Collector's Pack from HasbroToyShop.com. You know this item has been going in and out of stock pretty much all day and yesterday. But be warned. Hasbro isn't playing nice if you've tried to order more than one.... even accidentally. If you still haven't been successful, this might be some encouraging news for you! Click through for this quick report!

I just had a "nice" call with a customer service representative at HasbroToyShop.com. I voiced my disappointment in my purchase being sold right out of my cart as I was finallizing checkout. She apologized and explained how there is an extremely limited number of these and that they are not "locked in" until you pay. Well I was sure trying to pay!!

I didn't yell or go on and on harping over it. I just wanted for them to understand our frustration. She gave me a bit of hope by informing me that any orders for 2 or more of these would be cancelled all together. Not just the extras, the entire order. She suggested I continue to check the sight regularly (I will) and she even took my name and number to give me a courtesy call when more show up in stock after orders are cancelled.

My wishful side is naive and is expecting a phone call. My brain (confused by the mixed chemicals of excitement and frustration) knows this is just "standard" customer service meant to appease me temporarily. I'll keep trying till all hope is lost. :)

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