Princess Leia (Bespin Outfit) (VC111) - Hasbro - The Vintage Collection (2012)
Star Wars Collectible News, Photos, and Reviews

Now This Is How Online Ordering Should Be!

About a month ago, I was doing some late night googling and searching for some deals on TVC and Black Series figures. Paul might remember some of the sketchy looking sites I emailed him in the past to get his opinion on lol. But, after tons of sketchy and straight fraudulent looking sites, I had discovered a couple of gems and there is one that I feel particularly deserves some praise. So, click through to find out a little more about this toy shop and my experience. 

 

So, the site that I had stumbled across at around 4:30 AM one morning in late August is called “The Incredible Toybox.” Now, they had some interesting selections from Proto Fett TVC to Gentle Giant Jumbos. They don’t have the widest selection out there, but they did have some older TBS 6″ figures available such as 6″ Stormtrooper #9, Clone Trooper #14, Clone Trooper Sergeant #13, Han in Stormtrooper Disguise #9, and Darth Vader #2 among others. They also have X-Wing Pilot Atsy and General Hux. Two difficult to find 6″ figures still to this day. The best part is that they are all retail or lower.

Now, I said I found this site in August, so why am I only bringing this up now near mid-October? Well, to be honest, I wasn’t sure about it. I recently grabbed a couple figures that are nice army builders and both TBS6 [P1]; Stormtrooper and Clone Trooper. At first, I was wondering why I didn’t get a shipping confirmation, but when i contacted them I was informed that he did contact me actually (my fault, I overlooked it) and he was actually waiting for my response to a question.

Now, this might not seem like a huge deal to SOME people….but ANYONE who eagerly awaited the arrival of a figure you’ve been trying to get for awhile and finally got lucky to catch it while it was in stock knows the disappointed of opening the box (well packaged or not) to find a damaged box. Of course, some openers aren’t particularly bothered by this while others do save the boxes after taking the figure out. I personally would considering myself a MIB collector, but I also HAVE to have one to open also, but I am under the firm belief that if I pay for a NEW item, it should arrive NEW and undamaged.

So, to get this question from a Toy Shop who could’ve just as easily sent out the dinged one and claimed damage in shipped or whatever else was just an amazing thing to see. I wrote him back and told him how greatly I appreciated him taking the time and actually waiting for my response before shipping. I explained how I have never experienced a business that did anything like this. How did the Stormtrooper and Clone Trooper show up? See for yourself!

They showed up in perfect condition with the hang tags still down and everything. So I thought I would share this site with our readers. Obviously, it’s not feasible for Amazon to contact customers and ask if they mind a ding or two, but these companies should have something put in place to deal with damaged products like this. Like Amazon’s “Warehouse Deals” where they sell you the items on a discount with damaged packages and such, but I digress. The Incredible Toybox still have some great items available (I promise, I haven’t cleaned them out…YET), so take a peek. You may find something you’ve been missing at The Incredible ToyBox

Related Links

  • ObiWanKenobiJibberish

    Oh noes! It looks like JTA users have killed the site!

  • Rivesjunctionite

    Error processing your request. Whoops.

  • Hazzbro Jonez

    didn’t see Hux anywhere, site kept error-messaging during check out lol. oh well. they will get a lot of business with this post!

  • Xo Tica

    It’s nice to hear that there are sellers of action figures who have pride in the service they offer to buyers. Their service doesn’t just stop at taking your money and quickly throwing orders into a box , slapping on a label and shipping the item.
    Over here in the UK I can only highly recommend 2 E- Tailers that I use frequently, namely Star Action Figures and Kapow Toys. Both of them provide a very professional service, the amount of packaging they put in boxes to protect your order is unbelievable. Most of all great prices and fairly quick in answering any questions you may have.

    • I agree. Sometimes I think the packaging is over the top but it’s worth it. Can’t wait for the 3 ERGs I ordered to come later in the month!

      • Xo Tica

        So far I got 5 ERGs and was thinking about quickly pre ordering a couple more along with Praetorian Guard.
        PS Any idea if any of the E Tailers are going to get the Hascon Rex?

        • I’ve got 2 ERGs so far.
          Forbidden Planet is going to sell whatever they have left on their website after the whatever convention it was. I was tempted to go and get it myself but I don’t think I will. May end up ordering online, may not. Hopefully Kapow toys ends up getting it as well.
          I’ve not heard any more than that, nor a price. (hopefully it’s a sensible one).

          I like the one praetorian I have but I don’t think I want anymore- the arm articulation is just too little. You can get him to pose well but I don’t really like the design however hard I try.

          • Xo Tica

            FP if I can remember are supposed to have it at the Convention, then online and for sale at their stores. I don’t see it as being cheap just another price gouging chance.
            I do hope one of the other E Tailers gets it .

          • Darth_Rizzen

            The Praetorian’s arms can bend almost 90° https://uploads.disquscdn.com/images/52585f9a139dc9686b3f2a26dd2d19c27575f0a09a431ad024f4935e74e463f1.jpg

            But doing so is a bit scary. It makes the somewhat softer elbow armour piece stretch more than I’m comfortable with.

            If a Praetorian had not been included in the Guardians of Evil pack I would have skipped Hasbro’s figure altogether and opted for SH Figuarts.

    • Darth_Rizzen

      I’ve been giving a lot of money to Kapow Toys recently: Snoke with Throne and 2 “Guardians of Evil” 4-packs.

      There was some slight damage on Snoke’s box. Nothing serious though and the contents (insert, throne and figure) were all in perfect shape.

      Star Action Figures have been encountering some difficulties in securing the 2 6″ ERGs I ordered back in June. Looks like the supplier isn’t doing its job. Right, Hasbro?😒

  • Jason Wood

    Hey, I know the owner. He is retired army. Really awesome guy.

  • Jaden Korr

    Definitely great customer service, and they do have some good stuff, but one thing that threw me a little bit is the shipping prices. I wasn’t expecting the same cheaper rates that larger companies get, but they want over $8 to ship a single TBS6 figure via regular USPS, when I know from my own experience that a still packaged TBS6 or Marvel Legends figure in an appropriate sized shipping box and plenty of stuffing only costs around $6.50 with tracking.

  • Jaken Wraith

    I love smaller, “unknown” Online Shop’s like this. But now with the “plug” here, forget about tbing’s lasting long in-Stock. Why i wion’t give away a couple i use, they still have that Maul for $40 that i mentioned over a Month ago. Lately i have been picking up some TVC Fig’s they have. Also have some “odd-ball” item’s i picked up also, like the old Burger King Original Trilogy Glasses. I had the ROTJ one for over 20yrs until i dropped it and it broke, was really happy to be able to replace it cheap.

  • Caius

    I am real glad you had a good online experience and have found a new and reputable site. I just want to say that I had THE WORST experience with Gamestop. I am in Canada but that should not make any difference, however I recently place an order with Gamestop for the RO At-ATC going for a reasonable price. After weeks of phone calls and updates telling me my order was bing processed today I am told it is cancelled simply because they screwed up on billing information. Not only are they unable to fix the problem but they told me I would not be able to reorder due to how their system works. Without going into a long ramble, I received the worst customer service i have ever gotten. They acknowledged they screwed up but had no interest in resolving the problem. What a joke. I for sure will not be using them ever again Back to the old way of searching I guess.

  • Can’t tell if that mascot logo is Sunspot or C. Thomas Howell in Soul Man.

  • CT-7567

    Colin, you go by the rule of two? Have you always done that? I’m not even sure how long you’ve been collecting.

    • I have always done that lol. Sorry, I just saw this post. I ALWAYS need to have two of everything. I usually try to wait for some things ( like the latest blck Series speeders, I just bought my openers since they’re at a nice low price). Still waiting to get another TBS At-St… only one of my Walmart’s had them marked down to $28 and I didn’t get it… all the others haven’t marked them down but they have TONS. Do you follow the rule of two also?

      • CT-7567

        Yes I do. I’ve been holding out on those same vehicles too. How much are the TBS speeders going for? My local Walmarts won’t lower the price of the AT-ST.

  • Tanner Peterson

    I’ve ordered from these guys quite a bit. During the 2015-2016 waves of TFA 5POA 3.75″ figures, I ordered a few full waves from them. The email communication (prior to, during, and after ordering) was phenomenal. It seems like a family-run business. I was ecstatic that, as small an operation as they were, that I received 10% Off codes in each shipment AND a bonus figure thrown in (TFA 5POA Bespin Luke). They know how to keep a collector’s business, that’s for sure. These guys are really responsive to emails and I recommend shooting one over to them if you have questions about current or future products in stock. They’ve got a longtime customer out of me.

  • Philbrick

    That’s nice to hear… I’m an opener so I wouldn’t have care; but it is certainly a nice gesture. If only they had Bossk at those prices. 😐

  • Nick Dickens

    I find it amazing that Atsy and General Hux are so hard to find. In the UK they’re all over the place at shops like B&M for around £5.99.

-Click HERE to return to the home page-

Channels

 

Follow Us

JTA Info

Affiliates

Hasbro

Gentle Giant

Sideshow Collectibles

Kotobukiya

LEGO

Mattel

Disney

Disney Store

Acme Archives

Hallmark

Trading Cards

Store Reports

Research Droids Reviews

Visual Guides

Books & Novels

Conventions

Star Wars Celebration News

Movie & TV News

Q&A of the Day

Rants & Raves

Special Reports

Action Figures In Action

       Facebook

       Instagram

       Pinterest

       Youtube

       RSS

Home

Contact

News Archives

Site Search

Image Use Policy

Privacy Policy

RDR Index

Visual Guide Index

Bantha Skull

Collector's Cantina

Imperial Shipyards

Jedi News

Sandtroopers

Star Wars Action News

Star Wars Figuren

Star Wars New Zealand

ToyzMag

Yakface

Star Wars is a Copyright and Trademark of LucasFilm LTD. This site is intended for informational purposes only, and is not in anyway associated with LFL. All Visual Guides, images, and content are the property of JediTempleArchives.com, © 2004-2017 and may not be reused without permission. Please do not direct link to any of the content on this web site. PHP-Nuke Copyright © 2004 by Francisco Burzi. This is free software, and you may redistribute it under the GPL. PHP-Nuke comes with absolutely no warranty, for details, see the license. Click here for our complete Privacy Policy. Click here for our Image Use Policy.